Privacy Policy

ATTENTION: This Privacy Policy is effective as of May 25, 2018. The Owner reserves the right to modify or simply update its content, in part or in full, including due to changes in applicable legislation. The Owner will make these changes known as soon as they are applied and will be binding as soon as they are published on the site. The Data Controller therefore invites you to regularly visit this section to become aware of the most recent and updated version of the Privacy Policy so that you are always up to date on the data collected and its use.

This Privacy Policy applies only to the site www.hotelcentralemiramare.it and does not apply to other websites that may be consulted through external links.

1. Data controller and data processors - art. 13 co. 1 lett. [a] [b] GDPR 2016/679

The data controller is the company/individual enterprise CENTRALE MIRAMARE ALBERGO DI ALB.CENTRALE DI VILLA G&C SNC, with registered office in Viale Principe di Piemonte, 14 47924 Miramare di Rimini (RN), Tax code/VAT code: 01575950405, which may be contacted to exercise the rights granted by the GDPR.
The updated list of all other Data Processors is available at the Data Controller's head office, which you can contact to view.

2. Types of Data Processed and Purposes of Processing - art. 13 co. 1 lett. [c] [d] GDPR 2016/679

The data being processed are of a common type (identification) and navigation data (IP addresses, URI addresses, etc..), but on occasion also special and / or sensitive data provided voluntarily for your particular needs (information in general and in particular on the orientations and preferences of the user, food intolerances, health problems, etc.;)
The Owner will process your data:

A) without the need for your express consent for the following Service Purposes:

• Fulfilment of contractual and accommodation obligations (formulation of a quotation, management of bookings, issue of invoices, estimates);
• Fulfilment of regulatory obligations, in particular accounting, tax and safety obligations;
• Litigation Management.

The processing of functional Data for the fulfilment of such obligations is necessary for a correct management of the requested service and their conferment is compulsory to implement the above mentioned purposes. Failure to provide the Data may make it impossible for the Data Controller to respond to a possible request from the interested party.

B) only after your specific and distinct consent for the following Marketing Purposes:

• To transmit to you via e-mail, post and/or SMS and/or telephone contacts, newsletters, commercial or promotional communications and/or services offered by the Owner; to send you information and commercial offers, also from third parties; to send advertising and informative material; to carry out commercial communications, also interactive; to carry out direct sales or placement of products or services.
• To send you questionnaires or other documents in order to detect the degree of satisfaction with the quality of services offered; to carry out studies and statistical research on sales, customers and other information, and possibly communicate the same to third parties; to transfer to third parties the data collected and processed for commercial purposes including for sale or attempted sale and also outside the territory of the European Union, or for all those purposes of a commercial and/or statistical lawful. Participate in prize draws related to promotions and commercial initiatives.
• To send you our best wishes for the national holidays.

Failure to provide consent for the purposes referred to in point B) will not result in any consequences. Consent is optional.

3. Communication and dissemination of data - art. 13 co. 1 lett. [e] [f] GDPR 2016/679

The data may be communicated externally only to the data subject and to persons explicitly indicated by the data subject. The data will not be further communicated and disseminated except to persons and/or companies duly authorised by the data controller for the best management of the service, to fulfil specific legal obligations always deriving from the service offered, also with regard to tax profiles, or for purposes strictly connected and instrumental to the operation of the service. The data will not, as a rule, be transferred to a third country or international organisation. Only and exclusively in the case of use of the "WhatsApp" chat, the data collected and processed in this context may be transferred, due to the services rendered, to the subjects listed below, possibly located in third countries, for which please refer to the relevant privacy policy and/or DPA:

Bubble https://bubble.io/terms https://bubble.io/dpa
AWS: https://d1.awsstatic.com/legal/aws-dpa/aws-dpa.pdf
Qdrant: https://files.qdrant.io/docs/DPA.pdf
OpenAI: https://openai.com/policies/data-processing-addendum/
Gupshup: https://www.gupshup.io/privacy-policy
Meta: https://www.whatsapp.com/legal/business-data-processing-terms

4. Methods of processing - art.13 co. 2 lett. [a] GDPR 2016/679

The processing of personal data consists of the collection, recording, organisation, storage, communication of the same data. The processing of personal data is carried out for the aforementioned purposes, by automated and computerised means in compliance with the provisions of Article 5 of the GDPR, in accordance with the rules of lawfulness, legitimacy, confidentiality and security provided for by current legislation. The data will be kept for a period of time necessary for the purposes for which they were collected or subsequently processed in accordance with legal obligations, and in any case no longer than 5 years. Data collected through the "WhatsApp" chat will be kept for a period of 3 months.

5. Rights of the data subject - art. 13 co. 2 lett. [b] [c] [ d] GDPR 2016/679

The interested party has the right to obtain access to their personal data and their rectification. The interested party has the right, for legitimate reasons, to obtain the cancellation of the data or the limitation of its processing or to oppose its processing, as well as, more generally, to exercise all the rights recognized by the laws in force. In order to exercise your rights, you may always contact the Data Controller, by sending your requests to the following address hotelcentralemiramare@gmail.comas well as to the Italian Data Protection Authority.

Our Cookie Policy

We use cookies on our website and in our emails to provide you with a better service and experience. From now on, our trusted partners will also be able to share the information they obtain and improve your experience on their websites. This document describes the categories of cookies we use and share with our partners, their purpose and how you can change your preferences.

What are cookies

Cookies are small data files stored by the browser on the hard drive of your computer text containing a certain amount of information exchanged between a website and your terminal and is normally used by the operator of the website to store the information necessary to improve navigation within the site or to send advertisements in line with the preferences expressed by the user during navigation on the network. When you visit the same site or any other site again, the user's device checks for the presence of a recognised cookie so that it can read the information it contains. The different cookies contain different information and are used for different purposes (efficient navigation in the pages of the same site, profiling in order to send targeted promotional messages, analysis of the number of visits to the site). More generally, some cookies (called session cookies) are assigned to the user's device only for the duration of access to the site and expire automatically when the browser is closed. Other cookies (defined as persistent) remain on the device for an extended period of time. The specific purposes of the different types of cookies installed on this site are more precisely described below. You can deactivate cookies by following the information below.

What cookies we use

The cookies we use allow us to recognise returning visitors and their details so that they do not have to enter the same information again and again. They also allow us to analyse the traffic patterns of people visiting our website so that we can improve its usability. Here are some of the types of cookies used on our website:

Technical Cookies

We may use technical cookies to enable you to take advantage of the services you have requested through our website. Without these cookies, it would not be possible to provide the services you have requested. For example, technical cookies may be used to:

• Allow users to access secure areas of our website without having to continually log in
• Remember any actions performed by the user (for example, completing a form) when returning to the previous page of a session

How do I disable this type of cookie? The main and most popular browsers accept all cookies by default. You can change this option, through the features on your browser, disabling - as described below - the function altogether or at least requiring that for each incoming cookie you are asked for explicit consent at the time of its receipt.

Analytical cookies

Analytical cookies may be used to obtain information about the use of the website, advertisements and emails and to alert us to any errors. In addition, these cookies allow us to obtain detailed technical information such as the last page visited, the number of pages visited, whether an email has been opened, what parts of the website or emails are clicked on by users and the time elapsed between clicks. This information may be associated with user details such as IP address, domain or browser; however, it is analysed together with other people's information so that it does not identify one particular user from another. For example, these cookies may be used on our website to:

• Analyze and improve the performance and design of our website, advertisements and emails
• Quantifying the response to our advertisements and improving their effectiveness
• Calculate the errors that occur on our website to improve the service and handle any complaints

For the policies and to disable third party analytical cookies go to the site: www.youronlinechoices.com/it 

Third-party tracking cookies

Third party tracking cookies may be sent to your device from our partners' websites. These cookies are used to determine when our partners redirect a user to our website and whether that user purchases a product or service. We may share this information with our partners in an anonymous manner so that we do not identify one particular user to another. In addition, we provide this information in accordance with our contractual obligations to our partners to help them improve the effectiveness of their sites.

Functionality cookies

These cookies are not essential, but they allow you to take advantage of several useful features on our website. For example, they may be used on our website to:

• Remember the preferences you selected during previous visits, such as country/language, interests, and website presentation (layout, font size, colors, etc.). This way, you won't have to enter this information again.
• Remember answers to questions asked by our site, for example about participation in customer satisfaction surveys, so that they are not repeated to the user
• Determine if a service has already been offered to the user, e.g. offering real-time online support
• Provide information that enables optional services to work, such as watching an online video or posting a comment on a blog

Targeting or promotional cookies

These cookies may be used on our website to serve advertisements that are tailored to your interests. Targeting or promotional cookies allow us to obtain detailed information about how users navigate our website (for example, which products or services a particular person views most). They also allow us to recognize a user who returns to our website and/or a site that is part of one of our promotional partners' networks.

Third-party cookies

When you use our website, we may store some cookies that we do not control. This is the case, for example, if you visit a page that contains content from a third-party website. As a result, you will receive cookies from these third party services. Cookies do not contain any personal information unless you are logged into your account. For example, third party cookies could originate from:

• Google Analytics
• Google Tag manager
• Google Adwords
• Facebook connect
• Facebook ads
• MagNews
• Youtube

For more information on the use of cookies by third parties, please refer to the privacy and cookie policy of the relevant services.

Consent

Consent to the use of cookies is initially given in the following ways: by closing the banner, scrolling down the page hosting the banner or clicking on any of its elements. The user may change his or her choice at any time by using one of the methods described in the "Delete and/or block cookies" section.

Delete and/or block cookies

Most browsers accept cookies by default, but you can set or modify your browser controls to accept all cookies, block cookies, or select which cookies to accept based on where they come from. You can also set your browser to accept or block cookies individually before they are set. You can also use your browser to regularly delete cookies stored on your device. It is important to remember to configure all browsers installed on different devices (tablets, smartphones, computers, etc.). Regarding the management of cookies and user preferences, the configuration varies from one browser to another. These settings are described in the "help" menu of the browser you are using, where you can also change your cookie preferences.

For example:

• For Internet Explorer: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
• For Safari: http://www.apple.com/legal/privacy/en-ww/cookies
• For Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
• For Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• For Opera: http://help.opera.com/Windows/10.20/en/cookies.html

At www.allaboutcookies.org You'll find simple instructions for managing cookies on different types of browsers. Most ad networks offer the ability to refuse cookies.

At www.aboutads.info/choices/ e www.youronlinechoices.com you will find useful information on the procedure to follow.

What happens if you disable cookies

If you set your browser to block cookies, you will not be able to access certain features, pages and sections of the Website. You may not be able to restore your previously specified preferences or custom settings, and our ability to personalize your experience will be limited.